grow with us

Office Phone:  301.299.8930

Office Fax:  301.299.8933

Answering Service:  240.638.9739

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Please call our main office number for any of your needs.  Our main phone menu will help direct you to the appropriate extension.  For example:

Press 2 for Appointments and Referrals

Press 3 for the Medication Refill Line

Press 7 for Billing

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The easiest way to reach our staff or your provider is through your Patient Portal.  If you haven't signed up yet, or are having trouble logging in, please call the front desk at the main number above.  Portal messages are considered nonurgent, so please call the front desk if you feel you need more immediate attention.  Photos are not accepted via patient portal unless requested by your provider.

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Each physician has a personal voicemail box for non-urgent messages.  Please allow up to 2 business days for return calls. We ask that you leave your name and phone number, your child’s name, and a brief description of the issue so that the doctor may have the chart available before speaking with you.  In the main menu you may press 6 for access to voicemail and use the following extensions:

127 for Dr. Monika Walters

128 for Dr. Lourdes Gonzalez

130 for Dr. Jenny Le

138 for Dr. Carl Gatto

139 for Dr. Jessica Howard

 

Please direct comments, concerns, or compliments to our office manager, Jacqueline Arias, at extension 129.

 

At this time we utilize email communication on a limited basis.  Our office email addresses are not monitored by a medical professional.  If you wish to schedule, reschedule, or cancel an appointment, or seek medical advice from your doctor, please call our front desk staff at (301) 299-8930.

For billing inquiries: billing@bethesdapediatrics.com

All other communications: info@bethesdapediatrics.com

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Mailing address:

11325 Seven Locks Road, Suite 238

Potomac, MD 20854